As usual, I have not been posting as frequent as I should. However, I am please to say that I can attribute that to another record year at TempWorks! As we continue to grow and expand, I wanted to update everyone on what's been going on here and what we can look forward to in the future.
TempWorks Enterprise continues to grow and expand to be the premier staffing software product offered to the staffing industry. Our developers, led by Paul Czywczynski, have done a great job in 2012 in creating more front office capabilities and functionality for TempWorks to continue its accelerated growth. This year we have released: a integrated dashboard, resume sourcing through Talent Drive, key integrations (ProveIt, eVerify, Lexus Nexus, and various other background providers), integrated "one-click" job postings, LinkedIn integration, a PEO module, and AP module, complete quarter and year-end processing, WebCenter 6, and HrConcourse. We continue to be the industry standard in terms of development and product advancement.
Our continued development has helped us reach into new markets such as direct hire firms, medical staffing firms, and increased professional staffing firms. When I started at TempWorks over 6 years ago, we were a company that focused on servicing your traditional light industrial and clerical firms. Since then we have a great blend of clients that work in all parts of the staffing industry. We no longer have a specific concentration on which focus our sales efforts. This has led to a new record in new customers, our highest volume in yearly revenue, and an increase in all departments from software to funding.
Gregg Dourgarian, our Founder and Chairman of the Board, named David Dourgarian our new CEO. David has been an innovator since becoming President and his continue expansion of our products and services had led to a well deserved promotion to CEO. Our latest division, TempWorks Managed Services (TMS) is off to a tremendous start and helps cement our company as truly a one-stop shop for all staffing firms.
We look forward to a new year and look forward to seeing what 2013 holds for TempWorks. I will try to update more frequently on what we are finding in the industry and how that may help your business. We are working on everything from further development, increased customer focus, down to implementing policies for Obamacare.
Moving forward into 2013, how are you going to help increase and grow your staffing firm? As we continue to move forward we hope everybody in the staffing industry does as well. Whether we can help you directly, or push you in the right direction, we are interested in hearing how you plan to grow and expand in 2013. What needs to take place to accomplish your goals?
-Casey
Wednesday, November 28, 2012
Wednesday, February 22, 2012
Vendor Management and Managed Service Providers
There has been a lot of discussion around TempWorks regarding Vendor Management Solutions and Managed Service Providers. With the nature of our business we have clients that ask us to integrate to various Vendor Management Systems (VMS) to help the process of submitting their employees to order for other companies. On the flip side, we also have clients that run a small portion or majority of their business being a Managed Service Provider (MSP) for vendors to help fill their own internal orders. My question is, how beneficial is using or being a vendor? How do companies in the staffing industry get into such services?
When you are looking to work with different VMS applications, what is driving your decision to do so? Typically, a staffing firm has a couple of reasons for involving themselves in this activity. The first is that they have qualified employees that are looking for work, but don't have internal orders to fill. The second reason could be that they are contractually obligated to work through a VMS application for their client. The third main reason is because the only way they can work with a client of interest in their area is to supply employees to the staffing firm that already has the contract for that client when they can't internally fill their orders.
When you become a MSP you basically take the reins to manage all orders for a client or clients. You are in charge of reviewing and managing all employees that are submitted by the vendors above through the VMS application. Finally, its your responsibility to ensure the placement of the best candidates for the position. Where are the benefits here?
When becoming an MSP you have the ability to capitalize on metrics that are important for client/staffing firm relations. Order-to-fill or Time-to-fill ratios are a measurable metric that will determine how successful a firm can quickly fill orders. Being an MSP will allow the staffing firm to fill the order as fast as possible with all qualified candidates they have internally. After they have the first run at the order, they can push out the order to other vendors to submit candidate to help complete the order. The ability to automatically pull employees from other vendors will ensure time isn't wasted recruiting additional people to fill the last remaining spots for the particular order. Sounds good right?
We have been doing a lot of consulting for companies that have shown interest in starting an MSP division or entity. Before we walk in the door we have a wide range of perceptions on how they are going to work. Some clients give preferential treatment to their employees, others try and maintain 100% vendor neutral. How do you know what's appropriate and how to best approach this new division? Even if the payout is attractive, is it beneficial to your core business to start submitting employees to other vendors? Is it beneficial for you to start putting your stamp on other vendor's employees to work for your client? We can help you identify what next steps you should take and what you need to consider. Feel free to give me a call at 651.287.8377 if you're looking to move into either of these spaces.
Wednesday, August 10, 2011
Onboarding... The Paperless Way
Our CEO, Gregg Dourgarian, just posted a new blog post regarding employee onboarding. You can check it out at:
http://blog.tempworks.com/company-news/how-to-really-piss-off-applicants/
After reading the post I thought back to all the times I applied for a job prior to coming to TempWorks. Whether it was for my first high school job, or the first application I filled out after I received my undergrad degree, one thing always was the same. You would fill out an application online. However, when you were called in for an interview, you would be asked to complete that same application on a piece of paper.
On top of the long exaggerated processes companies go through during the onboarding process as discussed by Gregg, they also waste a large amount of time going through tasks that are not necessary if the correct solutions were in place.
Currently TempWorks offers DocCenter. This is a great tool that allows an employee to fill out an online application and all onboarding documents (I-9s, W-4s, Employee handbooks, authorization for a drug screen, etc.) and signed off on electronically. All of the information goes in the same place and there is no additional paper application or any other paper document that is necessary. You can even get rid of the clip boards that hold the paper application in the office.
Recently, we talked with one of our customers that pointed out the limitation of our DocCenter product... It is only effective for employees that come into the office to sign off on the documents. Employees that live away from a branch location would still be required to print, sign, and mail the forms back to the company. Some federal forms would require an additional trip to the notary.
We are currently work with this customers on a partnership to build the next generation of DocCenter that will allow up to completely handle all prospective employees near and far to close the loop on the onboarding difficulties and provide a seamless solution for anyone in any industry.
Finding the best talent is already a difficult task. You don't want that talent to be lost by antiquated or cumbersome onboarding processes.
We should be able to provide some screenshots and more information in the upcoming months. If you have any questions, feel free to call us at 651.452.0366
http://blog.tempworks.com/company-news/how-to-really-piss-off-applicants/
After reading the post I thought back to all the times I applied for a job prior to coming to TempWorks. Whether it was for my first high school job, or the first application I filled out after I received my undergrad degree, one thing always was the same. You would fill out an application online. However, when you were called in for an interview, you would be asked to complete that same application on a piece of paper.
On top of the long exaggerated processes companies go through during the onboarding process as discussed by Gregg, they also waste a large amount of time going through tasks that are not necessary if the correct solutions were in place.
Currently TempWorks offers DocCenter. This is a great tool that allows an employee to fill out an online application and all onboarding documents (I-9s, W-4s, Employee handbooks, authorization for a drug screen, etc.) and signed off on electronically. All of the information goes in the same place and there is no additional paper application or any other paper document that is necessary. You can even get rid of the clip boards that hold the paper application in the office.
Recently, we talked with one of our customers that pointed out the limitation of our DocCenter product... It is only effective for employees that come into the office to sign off on the documents. Employees that live away from a branch location would still be required to print, sign, and mail the forms back to the company. Some federal forms would require an additional trip to the notary.
We are currently work with this customers on a partnership to build the next generation of DocCenter that will allow up to completely handle all prospective employees near and far to close the loop on the onboarding difficulties and provide a seamless solution for anyone in any industry.
Finding the best talent is already a difficult task. You don't want that talent to be lost by antiquated or cumbersome onboarding processes.
We should be able to provide some screenshots and more information in the upcoming months. If you have any questions, feel free to call us at 651.452.0366
Monday, July 25, 2011
The Often Overlooked Functionality
In a recent manager's meeting here at TempWorks, we discussed what should be key pieces of development in the upcoming months. One item that was a good topic of conversation was a dashboard feature.
Often our sales reps here at TempWorks hear a phrase that is similar to, "If you had a dashboard, it would be a fully functional CRM (customer relationship management)... like Salesforce". This always causes me to crack a smile because the further the conversation goes on, the more apparent it is that the prospect has a firm grasp on the idea that a dashboard is simply a way to present data that is contained in the database itself.
TempWorks does have a 'fully functional' CRM and does track the same information as a Salesforce CRM does. We simply don't display the information the same way, i.e. through a dashboard. We use reports that can display the same way, but allows you to select your criteria when generating the report.
This brings up the second type of prospect/client. We have some companies that partner with TempWorks, but still purchase a second CRM for 'increased functionality'.
Why would a company want to increase the cost of their software expenses, and have two separate systems that don't talk to each other? It's because of the often overlooked functionality and the trend that Salesforce.com created.
However, let's look at Salesforce.com (ticker: CRM). They are the leader in the CRM software as they can work with any industry and were one of the first people to really market cloud computing as one of the top benefits of their company. Salesforce.com is not a bad company as their revenues are growing around 30% or more a year, but their stock shows different signs and investors are not impressed with the increase revenue.
During the recession, CRM rose 130% in 2009 and 79% in 2010. So far in 2011, they less than 7%. The reason here is that Salesforce.com is not profitable. They just released a statement saying that they were just even last quarter and that they expect to lose money the rest of the year.
Salesforce.com created a product that wasn't an innovation in functionality, but rather an exploitation in delivery of their product. The trend was picked up by companies big and small.
TempWorks has had a CRM within its application for the past decade. It is integrated with our product, it doesn't cost extra, and it contains the same information as your Salesforce.com product. If the data is displayed the same, ask us and we can give you what you want. Everything is connected all in one place, and you don't have to incur more cost than you need to purchasing a stand alone CRM.
If you're still concerned about your sales team and the ability to track their activity and using a new application.... Contact our sales team and ask to see TwMobile. It's the most user friendly piece of functionality a sales rep can use. The best part of it is that it is all done through a smart phone. 651.452.0366 or sales@tempworks.com .
Often our sales reps here at TempWorks hear a phrase that is similar to, "If you had a dashboard, it would be a fully functional CRM (customer relationship management)... like Salesforce". This always causes me to crack a smile because the further the conversation goes on, the more apparent it is that the prospect has a firm grasp on the idea that a dashboard is simply a way to present data that is contained in the database itself.
TempWorks does have a 'fully functional' CRM and does track the same information as a Salesforce CRM does. We simply don't display the information the same way, i.e. through a dashboard. We use reports that can display the same way, but allows you to select your criteria when generating the report.
This brings up the second type of prospect/client. We have some companies that partner with TempWorks, but still purchase a second CRM for 'increased functionality'.
Why would a company want to increase the cost of their software expenses, and have two separate systems that don't talk to each other? It's because of the often overlooked functionality and the trend that Salesforce.com created.
However, let's look at Salesforce.com (ticker: CRM). They are the leader in the CRM software as they can work with any industry and were one of the first people to really market cloud computing as one of the top benefits of their company. Salesforce.com is not a bad company as their revenues are growing around 30% or more a year, but their stock shows different signs and investors are not impressed with the increase revenue.
During the recession, CRM rose 130% in 2009 and 79% in 2010. So far in 2011, they less than 7%. The reason here is that Salesforce.com is not profitable. They just released a statement saying that they were just even last quarter and that they expect to lose money the rest of the year.
Salesforce.com created a product that wasn't an innovation in functionality, but rather an exploitation in delivery of their product. The trend was picked up by companies big and small.
TempWorks has had a CRM within its application for the past decade. It is integrated with our product, it doesn't cost extra, and it contains the same information as your Salesforce.com product. If the data is displayed the same, ask us and we can give you what you want. Everything is connected all in one place, and you don't have to incur more cost than you need to purchasing a stand alone CRM.
If you're still concerned about your sales team and the ability to track their activity and using a new application.... Contact our sales team and ask to see TwMobile. It's the most user friendly piece of functionality a sales rep can use. The best part of it is that it is all done through a smart phone. 651.452.0366 or sales@tempworks.com .
Wednesday, July 6, 2011
Okay, so I admit it...
I was speaking with our CEO, Gregg Dourgarian, and we were talking about different marketing channels. It reminded me that it has been more that 5 months since my last blog post. So... I admit it. I'm not the best at updating my readers as to what is going within TempWorks and more specifically about the sales here.
To give me credit, somewhat, it has been a busy couple of months. Myself, our President, and our sales team have been running around the country for the better part of 2011. I personally traveled every other week from January 4th- May 15th. Besides having one of the best 1st quarters in company history (TempWorks is on track, once again to beat last year's record for number of client we partner with in a calendar year), the other positive of this is receiving all of the feedback from our customers.
One of the things we put into place is re-creating the position of "Account Executive". This position will help us ensure that we are in more constant contact with our current clients, as well as provide a dedicated project manager to all new implementation, upgrade, and customization request. This will help the sales rep and the implementation department to ensure we are providing the best in class service for everyone and every request.
Our development team is working on some exciting new feature for Enterprise and some exciting new web modules as well. We are currently working on our latest release for 'Web Center 6' are planning a great new unveiling at Staffing World 2011 in New Orleans in October.
In terms of some sales thoughts and idea; Gregg, David, and myself discussed over lunch how to expand our products and services. We certainly have some great idea to help TempWorks be innovating in the immediate months and years, but I wanted to try and get feedback from you readers as to what we can incorporate into our services and product offering that you would like to see. Any thoughts?
Feel free to reply to this post, otherwise you can contact me at casey@tempworks.com!
To give me credit, somewhat, it has been a busy couple of months. Myself, our President, and our sales team have been running around the country for the better part of 2011. I personally traveled every other week from January 4th- May 15th. Besides having one of the best 1st quarters in company history (TempWorks is on track, once again to beat last year's record for number of client we partner with in a calendar year), the other positive of this is receiving all of the feedback from our customers.
One of the things we put into place is re-creating the position of "Account Executive". This position will help us ensure that we are in more constant contact with our current clients, as well as provide a dedicated project manager to all new implementation, upgrade, and customization request. This will help the sales rep and the implementation department to ensure we are providing the best in class service for everyone and every request.
Our development team is working on some exciting new feature for Enterprise and some exciting new web modules as well. We are currently working on our latest release for 'Web Center 6' are planning a great new unveiling at Staffing World 2011 in New Orleans in October.
In terms of some sales thoughts and idea; Gregg, David, and myself discussed over lunch how to expand our products and services. We certainly have some great idea to help TempWorks be innovating in the immediate months and years, but I wanted to try and get feedback from you readers as to what we can incorporate into our services and product offering that you would like to see. Any thoughts?
Feel free to reply to this post, otherwise you can contact me at casey@tempworks.com!
Monday, January 31, 2011
On the Road Again...
The end of January follows the sales team continuing our efforts to personally meet with all of our clients and prospects.
President of TempWorks, David Dourgarian, and myself traveled all of last week. We started off in Miami, drove to Tampa, flew to NYC, and finally back home. We didn't put 1200+ miles on the rental car like I did with Jose earlier in the month, but the air miles more than made up for it. We had a great mix of meetings with both clients and prospects. Unfortunately we had the luck of hitting the tornadoes in Miami and the 16+ inches of snow in NYC during the trip.
We had an interesting meeting with a prospect in Florida that is looking to use our "Day Pay Facility". We haven't really coined a name for this module quite yet, but it is shaping up to be able to boost our market share of the day pay firms. If you want to take a look at it you can feel free to contact me or anyone in sales at TempWorks.
Speaking of contacting us... TempWorks launched our new website last week. We had Paul Phipps working hard to drive more traffic to our website and put out more creative information. I have to say it look pretty good! Feel free to check it out at the same sight. www.tempworks.com
As for the next couple of weeks, I have the distinct pleasure of being the best man in a wedding next week so it won't yield too much activity from my end. The reason I mention this is that David Dourgarian is getting married! Lucky for us Minnesotans it is a destination wedding. Please join me in wishing him an early congratulations.
Towards the middle of February I am looking to make some visits to Texas. If you want to discuss our products/services, schedule a time to meet, or just shoot the breeze; contact me at casey@tempworks.com or 651.287.8377.
President of TempWorks, David Dourgarian, and myself traveled all of last week. We started off in Miami, drove to Tampa, flew to NYC, and finally back home. We didn't put 1200+ miles on the rental car like I did with Jose earlier in the month, but the air miles more than made up for it. We had a great mix of meetings with both clients and prospects. Unfortunately we had the luck of hitting the tornadoes in Miami and the 16+ inches of snow in NYC during the trip.
We had an interesting meeting with a prospect in Florida that is looking to use our "Day Pay Facility". We haven't really coined a name for this module quite yet, but it is shaping up to be able to boost our market share of the day pay firms. If you want to take a look at it you can feel free to contact me or anyone in sales at TempWorks.
Speaking of contacting us... TempWorks launched our new website last week. We had Paul Phipps working hard to drive more traffic to our website and put out more creative information. I have to say it look pretty good! Feel free to check it out at the same sight. www.tempworks.com
As for the next couple of weeks, I have the distinct pleasure of being the best man in a wedding next week so it won't yield too much activity from my end. The reason I mention this is that David Dourgarian is getting married! Lucky for us Minnesotans it is a destination wedding. Please join me in wishing him an early congratulations.
Towards the middle of February I am looking to make some visits to Texas. If you want to discuss our products/services, schedule a time to meet, or just shoot the breeze; contact me at casey@tempworks.com or 651.287.8377.
Monday, January 17, 2011
Coming to a town near you...
As we turn the corner and get into the full swing of the new calendar year there are some changes that will be happening within the sales team at TempWorks.
Statistically, quarter 1 is slowest period of time for staffing software sales throughout the year. 2010 was a successful year with 70 new customers coming on board. Although we hope we continue to see high volumes of prospects and customers, we're gearing up to make improvements and changes during the 1st quarter of 2011.
Last week started the sales initiative to have sales get more involved with customer service. If you read our CEO's blog, http://staffingtalk.com, you will understand that customer service starts with our upper management and continues through the entire organization.
Myself and one of our sales reps, Jose Maldonado, took a trip out to MD, VA, PA, and NJ last week. We visited 2 propsects and 12 current customers. We put over 1,200 miles on the rental car. We heard praises and we fielded questions. We discussed Enterprise with customers on older versions. We discussed wish lists with customers looking to help us add new functionality to our application. Most importantly we were able to see clients who, in some cases, haven't had a TempWorks employee onsite in over 2 years!
Next week I will be traveling to Florida and New York to continue to meet with our current customers.
Over the next few months there will be a sales rep in your area. If you are a current customer, please expect a call for someone to come and spend some time on site. If you are a prospect, let us know if you would be interested in a visit while we service the area.
Stay posted for further updates from the sales team as we look forward to a great year at TempWorks and for the industry as a whole!
Statistically, quarter 1 is slowest period of time for staffing software sales throughout the year. 2010 was a successful year with 70 new customers coming on board. Although we hope we continue to see high volumes of prospects and customers, we're gearing up to make improvements and changes during the 1st quarter of 2011.
Last week started the sales initiative to have sales get more involved with customer service. If you read our CEO's blog, http://staffingtalk.com, you will understand that customer service starts with our upper management and continues through the entire organization.
Myself and one of our sales reps, Jose Maldonado, took a trip out to MD, VA, PA, and NJ last week. We visited 2 propsects and 12 current customers. We put over 1,200 miles on the rental car. We heard praises and we fielded questions. We discussed Enterprise with customers on older versions. We discussed wish lists with customers looking to help us add new functionality to our application. Most importantly we were able to see clients who, in some cases, haven't had a TempWorks employee onsite in over 2 years!
Next week I will be traveling to Florida and New York to continue to meet with our current customers.
Over the next few months there will be a sales rep in your area. If you are a current customer, please expect a call for someone to come and spend some time on site. If you are a prospect, let us know if you would be interested in a visit while we service the area.
Stay posted for further updates from the sales team as we look forward to a great year at TempWorks and for the industry as a whole!
Wednesday, November 24, 2010
Like a well oiled machine; all divisions at TempWorks are firing on all cylinders!
As the holiday season approaches we can look back and discuss what TempWorks is thankful for this year. As the economy shows signs of pulling out of the recessions; we have done a lot of work to ensure the continued success of TempWorks and the employees who work here.
TempWorks has already broke the records of last year and the year previous in terms of number of new deals. Currently we are on pace to hit 70 new deals this year! Software sales are at a three year high while payroll processing and payroll funding sales keep expanding to new horizons.
Meanwhile, our developers are hard at work continuing to enhance the TempWorks Enterprise application. They continue to improve processes and functionality within the software, while still maintaining focus on developed updates and additions for new versions.
In terms of making improvements on the sales side, we are making a strong effort to further enhance the payroll funding division of TempWorks. We have introduced new people to the operations to help make on boarding new customers a simple and effortless process. Whether you're a start up firm, or simply an organization in need of our services; it has never been easier to work with TempWorks!
This Thanksgiving all the employees at TempWorks deserve the days off and the time away from the office... even though you will most likely be able to spot a few employees sticking around this weekend!
On behalf of the sales team, we would like to thank all employees for helping to further enhance the TempWorks brand and for all the support the give the sales staff!
TempWorks has already broke the records of last year and the year previous in terms of number of new deals. Currently we are on pace to hit 70 new deals this year! Software sales are at a three year high while payroll processing and payroll funding sales keep expanding to new horizons.
Meanwhile, our developers are hard at work continuing to enhance the TempWorks Enterprise application. They continue to improve processes and functionality within the software, while still maintaining focus on developed updates and additions for new versions.
In terms of making improvements on the sales side, we are making a strong effort to further enhance the payroll funding division of TempWorks. We have introduced new people to the operations to help make on boarding new customers a simple and effortless process. Whether you're a start up firm, or simply an organization in need of our services; it has never been easier to work with TempWorks!
This Thanksgiving all the employees at TempWorks deserve the days off and the time away from the office... even though you will most likely be able to spot a few employees sticking around this weekend!
On behalf of the sales team, we would like to thank all employees for helping to further enhance the TempWorks brand and for all the support the give the sales staff!
Tuesday, October 12, 2010
It's Trade Show Season!
October is always a busy month. Dealing with the start of football season, cleaning up the yard before winter, and trying to squeeze in that last round of golf before the first snow fall are always towards the top of my list.
At TempWorks, October means trade shows and the busiest time of the year for the sales team. This year is no different. We have had one of the most productive 3rd quarters in the past couple of years. It seems as if the confidence has grown in the staffing industry and software project are back on the forefront for 2011. Now is the time that deals start coming together for an anticipated January 1 start date on TempWorks.
This week, however, the sales team and many of the TempWorks managers are heading down to Las Vegas for ASA Staffing World 2010. There is quite the buzz going around regarding the show, and after personally viewing the attendee list, it appears that many staffing and recruiting firms will be joining us out in the desert.
For those that will make the trek out to Vegas, please keep an eye out for TempWorks. We have some exciting promotions at the booth this year. We are giving away a couple of Apple iPads for a few lucky prospects, as well as showing off the latest version of TempWorks Enterprise. The focus for the show for the sales team is to highlight our payroll processing division and how we can reduce administrative overhead and have an instant positive affect on the bottom line.
If you would like to meet up, please feel free to stop by the booth or email me at casey@tempworks.com
You can also follow our CEO, Gregg Dourgarian, and others on twitter under the hash #SW2010. @greggdourgarian will be an active participant in the discussions for TempWorks.
On more thing folks, ASA workshops will be discussing ways to improve the staffing industry as a whole and TempWorks will be offering solutions that can contribute to those efforts... In regards to events that take place at the show, What happens in Vegas does not stay in Vegas! Feel free to contact me if you are unable to attend as well.
At TempWorks, October means trade shows and the busiest time of the year for the sales team. This year is no different. We have had one of the most productive 3rd quarters in the past couple of years. It seems as if the confidence has grown in the staffing industry and software project are back on the forefront for 2011. Now is the time that deals start coming together for an anticipated January 1 start date on TempWorks.
This week, however, the sales team and many of the TempWorks managers are heading down to Las Vegas for ASA Staffing World 2010. There is quite the buzz going around regarding the show, and after personally viewing the attendee list, it appears that many staffing and recruiting firms will be joining us out in the desert.
For those that will make the trek out to Vegas, please keep an eye out for TempWorks. We have some exciting promotions at the booth this year. We are giving away a couple of Apple iPads for a few lucky prospects, as well as showing off the latest version of TempWorks Enterprise. The focus for the show for the sales team is to highlight our payroll processing division and how we can reduce administrative overhead and have an instant positive affect on the bottom line.
If you would like to meet up, please feel free to stop by the booth or email me at casey@tempworks.com
You can also follow our CEO, Gregg Dourgarian, and others on twitter under the hash #SW2010. @greggdourgarian will be an active participant in the discussions for TempWorks.
On more thing folks, ASA workshops will be discussing ways to improve the staffing industry as a whole and TempWorks will be offering solutions that can contribute to those efforts... In regards to events that take place at the show, What happens in Vegas does not stay in Vegas! Feel free to contact me if you are unable to attend as well.
Monday, August 9, 2010
Update From the Sales Staff!
A new post is long over due for the TempWorks sales team. Fortunately, the lack of updates are due to the sales team keeping busy! Things are really starting to cook both at TempWorks and in Minnesota. The dog days of summer are finally here, but the air conditioning of the office are helping to keep us cool.
Over the past couple of weeks we have seen an explosion in new customers. We have signed on new payroll processing, funding, and software clients. Right now we are giving the implementation department a run for their money!
Fortunately we have a great manager in charge of implementation services. We recently named Jathan Moline as the new head of the department. He is ensuring that all the new customers are getting up an running, as well as current customers are getting some much desired upgrades.
We recently released the latest version of Enterprise. We are currently running version 15r1. Of course, we kept all the great TempWorks functionality; but added some new improvements. Some new changes include a new navigation, improved personal user customization, an improved dashboard, and Call-em-All and Trak-1 integrations!
Despite the overall economy and the recession, TempWorks hasn't slowed down on our pace of adding at least one new customer every week! Payroll processing and payroll funding are starting to become larger parts of our total revenue. There has been a great reception from the industry regarding these divisions and they are expanding rapidly. Software deals are starting to pick up and bigger budgeted projects are starting to resurface. In speaking with many of you in the staffing industry, it seems as if things are starting to improve in almost all areas of the country. Hopefully the trend continues and profits can continue to rise.
As we get into trade show season, feel free to check in with the sales team on our participation for events you're attending. It's a great way for us to connect with you personally and discuss what we can do to help improve your bottom line and make your business more efficient. ASA is going to be a big event for TempWorks this year. We will have our booth down in Vegas and will be looking to showcase our newest version and our product lines.
With questions or comments, please feel free to reach me at casey@tempworks.com or 651.287.8377.
Over the past couple of weeks we have seen an explosion in new customers. We have signed on new payroll processing, funding, and software clients. Right now we are giving the implementation department a run for their money!
Fortunately we have a great manager in charge of implementation services. We recently named Jathan Moline as the new head of the department. He is ensuring that all the new customers are getting up an running, as well as current customers are getting some much desired upgrades.
We recently released the latest version of Enterprise. We are currently running version 15r1. Of course, we kept all the great TempWorks functionality; but added some new improvements. Some new changes include a new navigation, improved personal user customization, an improved dashboard, and Call-em-All and Trak-1 integrations!
Despite the overall economy and the recession, TempWorks hasn't slowed down on our pace of adding at least one new customer every week! Payroll processing and payroll funding are starting to become larger parts of our total revenue. There has been a great reception from the industry regarding these divisions and they are expanding rapidly. Software deals are starting to pick up and bigger budgeted projects are starting to resurface. In speaking with many of you in the staffing industry, it seems as if things are starting to improve in almost all areas of the country. Hopefully the trend continues and profits can continue to rise.
As we get into trade show season, feel free to check in with the sales team on our participation for events you're attending. It's a great way for us to connect with you personally and discuss what we can do to help improve your bottom line and make your business more efficient. ASA is going to be a big event for TempWorks this year. We will have our booth down in Vegas and will be looking to showcase our newest version and our product lines.
With questions or comments, please feel free to reach me at casey@tempworks.com or 651.287.8377.
Wednesday, February 3, 2010
What's new at TempWorks in 2010??
Recently our EVP, Mark Baratto, was working with me to develop an intro letter that we can distribute to those hard to contact prospects. I thought I should update my blog to notify others of the direction TempWorks sales is going in 2010.
This year, the sales department at TempWorks is trying to get away from your average run of the mill software sales. You can get that from any one of our competitors, and yet at the end of the day you still end up paying large out of pocket expenses to run your staffing firm.
Over the course of the past 2 or 3 years, TempWorks has been able to evolve into a full service provider to the staffing industry. Do we still provide staffing software? Yes, of course we do, but we have expanded to offer so much more.
Instead of costing you money to switch solutions and giving you basic functionality you see elsewhere in the industry, we are able to provide the extra value and tools to help cut costs, reduce spending, and have a positive effect on your bottom line.
I would love to share the details about what we can do and how we can add value to your organization.
I no longer consider myself a "Sales Manager" for TempWorks, but I consider myself as a staffing consultant. My job is to no longer provide you with the technology and functionality to help you realize your fullest potential, but it is to combine that with an analysis of your business to introduce additional service lines that will enable you to immediately see cost savings and prove that a vendor in the staffing arena can have an instant positive influence on your bottom line.
Questioning the truth to the claims? Check out these press releases to see the savings our customers are realizing:
http://www.tempworks.com/media/26938/action%20staffing%20and%20tempworks%20venture_updated.pdf
http://www.tempworks.com/press-releases/staffing-firms-win-big-by-paying-faster.aspx
http://www.tempworks.com/press-releases/going-green-.aspx
For more information, please call or email me at:
651.287.8377 or casey@tempworks.com
This year, the sales department at TempWorks is trying to get away from your average run of the mill software sales. You can get that from any one of our competitors, and yet at the end of the day you still end up paying large out of pocket expenses to run your staffing firm.
Over the course of the past 2 or 3 years, TempWorks has been able to evolve into a full service provider to the staffing industry. Do we still provide staffing software? Yes, of course we do, but we have expanded to offer so much more.
Instead of costing you money to switch solutions and giving you basic functionality you see elsewhere in the industry, we are able to provide the extra value and tools to help cut costs, reduce spending, and have a positive effect on your bottom line.
I would love to share the details about what we can do and how we can add value to your organization.
I no longer consider myself a "Sales Manager" for TempWorks, but I consider myself as a staffing consultant. My job is to no longer provide you with the technology and functionality to help you realize your fullest potential, but it is to combine that with an analysis of your business to introduce additional service lines that will enable you to immediately see cost savings and prove that a vendor in the staffing arena can have an instant positive influence on your bottom line.
Questioning the truth to the claims? Check out these press releases to see the savings our customers are realizing:
http://www.tempworks.com/media/26938/action%20staffing%20and%20tempworks%20venture_updated.pdf
http://www.tempworks.com/press-releases/staffing-firms-win-big-by-paying-faster.aspx
http://www.tempworks.com/press-releases/going-green-.aspx
For more information, please call or email me at:
651.287.8377 or casey@tempworks.com
Tuesday, December 8, 2009
It's beginning to look a lot like Christmas!
Hello dear readers. I want to apologize for my lack of blogging in recent months. I am a recent newlywed and with the honeymoon and wedding, coupled with the increase in new customers for the new year, my blogging has taken a back seat.
Please feel free to follow me on Twitter. You can find me at http://twitter.com/caseykraus where I send small notes and updates daily.
Just and update from our sales department, all of our Sales Managers, our Executive Vice President, and President have been heavily involved in sales this fall. We have brought on many clients both large and small to round out the year. Despite talks of recession in the country, TempWorks had a very successful year and has a great outlook for 2010.
There are many things that contributed to the successful year. Our developers have worked hard to ensure that Enterprise is on the leading edge of technology and pushed the limits of staffing software. Our implementation had completed many successful implementations and ensure customer satisfaction for all of our new partners. We have introduced payroll processing and payroll funding to make TempWorks a more complete package for prospects. The list really goes on and on.
One thing to keep in mind is that TempWorks always has and will always be a service company first. To end the latest installment on my blog I want to leave you with a letter I recently received from a new client:
"I have contacted several companies to find the best software that fit our needs. Your account executive went over in detail how your system worked and the benefits that your system had that would fit our company's needs, he was excellent and gave me the best presentation of all the companies that I had contacted. I would also like to personally thanks Todd Glander for his patience in explaining the TempWorks program to our office staff. He was superb and made it all the difference in getting our staff started in a positive way."
If you feel we can help you and your organization in anyway, we are always available. You can reach me personally at 651.452.0366 or on my email: casey@tempworks.com
Please feel free to follow me on Twitter. You can find me at http://twitter.com/caseykraus where I send small notes and updates daily.
Just and update from our sales department, all of our Sales Managers, our Executive Vice President, and President have been heavily involved in sales this fall. We have brought on many clients both large and small to round out the year. Despite talks of recession in the country, TempWorks had a very successful year and has a great outlook for 2010.
There are many things that contributed to the successful year. Our developers have worked hard to ensure that Enterprise is on the leading edge of technology and pushed the limits of staffing software. Our implementation had completed many successful implementations and ensure customer satisfaction for all of our new partners. We have introduced payroll processing and payroll funding to make TempWorks a more complete package for prospects. The list really goes on and on.
One thing to keep in mind is that TempWorks always has and will always be a service company first. To end the latest installment on my blog I want to leave you with a letter I recently received from a new client:
"I have contacted several companies to find the best software that fit our needs. Your account executive went over in detail how your system worked and the benefits that your system had that would fit our company's needs, he was excellent and gave me the best presentation of all the companies that I had contacted. I would also like to personally thanks Todd Glander for his patience in explaining the TempWorks program to our office staff. He was superb and made it all the difference in getting our staff started in a positive way."
If you feel we can help you and your organization in anyway, we are always available. You can reach me personally at 651.452.0366 or on my email: casey@tempworks.com
Tuesday, September 22, 2009
A new member to the TempWorks family of bloggers!
Fellow colleague and co-worker here at TempWorks, Jack Terrana, has recently joined a few other employees in blogging.
Jack Terrana is another member of the sales team and VP of Sales for TempWorks Venture. Please check out his blog as it pertains to payroll funding. He has many years experience helping companies of all shapes and sizes to realize potential and gain strategic accounts.
His blog can be found at: http://tempworksjack.blogspot.com/
Jack Terrana is another member of the sales team and VP of Sales for TempWorks Venture. Please check out his blog as it pertains to payroll funding. He has many years experience helping companies of all shapes and sizes to realize potential and gain strategic accounts.
His blog can be found at: http://tempworksjack.blogspot.com/
The latest from TempWorks
Laura Baratto, our Director of Marketing, recently put together the September newsletter. It created some buzz with the people that recieved it via email.
If you didn't get a copy, or if you're interested in what's happening, check it out!
http://www.tempworks.com/media/105414/revised%20sept%20newsletter.pdf
Any questions? Feel free to call me directly, 651.287.8377.
If you didn't get a copy, or if you're interested in what's happening, check it out!
http://www.tempworks.com/media/105414/revised%20sept%20newsletter.pdf
Any questions? Feel free to call me directly, 651.287.8377.
Friday, September 18, 2009
Underestimating the follow up call!
Let me start off by saying that selling is a great job, a good skill, and one of the oldest professions that will stand the test of time.
With that being said, sometimes it's not all roses. This recession, I'm sure, has taken its toll on the sales community. When nobody is spending money, nobody is selling. When nobody is selling, the salesmen is the one to blame!
Luckily here at TempWorks we have positioned ourself in a way that we have a steady stream of new clients and client upgrades, but I know many other companies can't share the same story.
Here's a tip: Don't underestimate the power of a follow up call!
There are two things that a follow up call can do for you:
1) Provide you with the almighty referral, the foot in the door to some new business. (refer to a previous post on referrals)
2) Ensure that prospects keep you and your offerings fresh in their mind.
Having already discussed referrals in recent months, let's focus on the second reason for a follow up call. As a sales rep you understand that cold calling is tedious and, in most cases, not to fruitful. If you can get a decision maker on the phone during an attempt or two on cold calling, you are in a great place for the follow up call.
Most sales reps, and I probably more than most, have heard time and time again from prospects; that there is no budget for software, now is not an opportune time, we have an excellent solution, etc. and the list goes on and on.
There are close personal friends of mine that like to think that following up on those calls is even a bigger waste of time then the first cold call you made.... That's where the mistake is made.
There may be a day when their current software is no longer supported, they have the budget for software, or it is a great time to buy; but they just can't remember the name of the sales rep that tried to sell them previously.
A simple call stating, "Is there there anything I can do for you at this time," goes further than you think.
Stay positive and upbeat each and every call. At some point with someone you will be able to turn them from the general information gathering stage, to a sales presentation stage, and the over all goal of the sales rep... the sales negociation and closing stage.
Try it and let me know. TempWorks has earned many contracts from a simple follow up call at an opportune time, or a call back as your name was fresh on their mind.
With that being said, sometimes it's not all roses. This recession, I'm sure, has taken its toll on the sales community. When nobody is spending money, nobody is selling. When nobody is selling, the salesmen is the one to blame!
Luckily here at TempWorks we have positioned ourself in a way that we have a steady stream of new clients and client upgrades, but I know many other companies can't share the same story.
Here's a tip: Don't underestimate the power of a follow up call!
There are two things that a follow up call can do for you:
1) Provide you with the almighty referral, the foot in the door to some new business. (refer to a previous post on referrals)
2) Ensure that prospects keep you and your offerings fresh in their mind.
Having already discussed referrals in recent months, let's focus on the second reason for a follow up call. As a sales rep you understand that cold calling is tedious and, in most cases, not to fruitful. If you can get a decision maker on the phone during an attempt or two on cold calling, you are in a great place for the follow up call.
Most sales reps, and I probably more than most, have heard time and time again from prospects; that there is no budget for software, now is not an opportune time, we have an excellent solution, etc. and the list goes on and on.
There are close personal friends of mine that like to think that following up on those calls is even a bigger waste of time then the first cold call you made.... That's where the mistake is made.
There may be a day when their current software is no longer supported, they have the budget for software, or it is a great time to buy; but they just can't remember the name of the sales rep that tried to sell them previously.
A simple call stating, "Is there there anything I can do for you at this time," goes further than you think.
Stay positive and upbeat each and every call. At some point with someone you will be able to turn them from the general information gathering stage, to a sales presentation stage, and the over all goal of the sales rep... the sales negociation and closing stage.
Try it and let me know. TempWorks has earned many contracts from a simple follow up call at an opportune time, or a call back as your name was fresh on their mind.
Expanding our online presence! Check us out on Twitter
If you're looking for the latest and greatest on TempWorks, or even just to hear random thoughts and opinions from our staff we can be found anywhere!
Be sure to check us out on Facebook, and Twitter. You can follow me by searching my name "CaseyKraus" in the name search and other TempWorks tweeters and employess by seaching "TempWorks"
Be sure to check us out on Facebook, and Twitter. You can follow me by searching my name "CaseyKraus" in the name search and other TempWorks tweeters and employess by seaching "TempWorks"
Thursday, September 17, 2009
Two posts in one day... I must have found something exciting!!
Exciting to few, but hopefully interesting to most...
I was crusing around a blog I read occasionally and found a post I really enjoyed. The post was about sales presentation and how the misconception of sales reps are to spend to much time focusing on information that is not pertainent to the sale.
At TempWorks we can certainly relate. I have heard horror stories about software vendors and their long winded presentations where the sales rep spent half the time discussing thier history and accolades they have achieved. What should be taking place is to demonstrate the value of how they will save time and money, or streamline processes. Let's face facts folks, the majority of staffing software on the market has a resume parser, there is no need to spend 30 minutes demonstrating that functionality.
If you have ever caught yourself in one of those presentations, I'd love to hear about it. Also, if your in the market for some new solutions, let me spend some time with actually showing you the benefits we can offer and how you can add a few dollars to your pocket. I can be reached directly at 651.287.8377.
If you are interested in checking out the blog post I am referencing, please visit: http://www.salesbloggers.com/2009/07/give-em%e2%80%99-the-%e2%80%9cgoodies%e2%80%9d-in-your-presentation/
I was crusing around a blog I read occasionally and found a post I really enjoyed. The post was about sales presentation and how the misconception of sales reps are to spend to much time focusing on information that is not pertainent to the sale.
At TempWorks we can certainly relate. I have heard horror stories about software vendors and their long winded presentations where the sales rep spent half the time discussing thier history and accolades they have achieved. What should be taking place is to demonstrate the value of how they will save time and money, or streamline processes. Let's face facts folks, the majority of staffing software on the market has a resume parser, there is no need to spend 30 minutes demonstrating that functionality.
If you have ever caught yourself in one of those presentations, I'd love to hear about it. Also, if your in the market for some new solutions, let me spend some time with actually showing you the benefits we can offer and how you can add a few dollars to your pocket. I can be reached directly at 651.287.8377.
If you are interested in checking out the blog post I am referencing, please visit: http://www.salesbloggers.com/2009/07/give-em%e2%80%99-the-%e2%80%9cgoodies%e2%80%9d-in-your-presentation/
A big high five to the implementation team at TempWorks
I just got off the phone with a customer who had nothing but rave reviews about the VMS application.... That's right. TempWorks has its own VMS module available. It links into your application and allows vendors to work with you in an easy and efficient manner.
Congrats on another successful implementation TempWorks Implementation Department!
If you would like to learn more about how you might be able to streamline your efforts with your vendors check out http://www.tempworks.com/products/software/vendor-management-system-VMS.aspx
Congrats on another successful implementation TempWorks Implementation Department!
If you would like to learn more about how you might be able to streamline your efforts with your vendors check out http://www.tempworks.com/products/software/vendor-management-system-VMS.aspx
Friday, September 4, 2009
The end of summer and the beginning of the fall trade show season!
I woke up this morning to a nice brisk 60 degrees here in Minnesota. The day before Labor Day weekend seemed to come faster than normal this summer. As we end the month of August and begin the start of September there is some good news to report here at TempWorks.
This week the sales department at TempWorks was able to close 4 different contract this week. We created these new partnerships in various placed around the country which makes me believe that everyone is, at least hoping, if not experiencing some brighter days then what the recession brought the past year or so.
We are excited to welcome the newest members of the TempWorks family and look forward to growing with them. We have recieved new partners both through our enterprise software, as well as payroll processing agreements. We were able to create value and go above and beyond their expectations and I would be happy to see if we could do the same for you.
The next few months will be busy for not only the sales team, but the entire company. We will have various attendents at numerous industry events and trades shows this falls, so please keep an eye out for us or even call me to arrange at time for us to talk.
We look forward to helping more and more companies realize what they could accomplish with an experience industry partner like TempWorks in the upcoming weeks and months.
As always for questions or comments, please feel free to contact me at 651.287.8377.
This week the sales department at TempWorks was able to close 4 different contract this week. We created these new partnerships in various placed around the country which makes me believe that everyone is, at least hoping, if not experiencing some brighter days then what the recession brought the past year or so.
We are excited to welcome the newest members of the TempWorks family and look forward to growing with them. We have recieved new partners both through our enterprise software, as well as payroll processing agreements. We were able to create value and go above and beyond their expectations and I would be happy to see if we could do the same for you.
The next few months will be busy for not only the sales team, but the entire company. We will have various attendents at numerous industry events and trades shows this falls, so please keep an eye out for us or even call me to arrange at time for us to talk.
We look forward to helping more and more companies realize what they could accomplish with an experience industry partner like TempWorks in the upcoming weeks and months.
As always for questions or comments, please feel free to contact me at 651.287.8377.
Wednesday, July 29, 2009
Creating value and watching it in action!
There has been a lot of buzz around the country regarding the current state of the economy. One of the most common trends to keep a business ahead of the curve is the idea creating value and capturing value to make a more deliverable product to the end consumer.
TempWorks is certainly ahead of the curve in those regards. The value created and captured by TempWorks, as of late, is due largely in part to the addition of new products and services. On top of providing the premier staffing/recruiting software on the market, we have expanded our expertise and our services to include payroll funding and payroll processing.
Not only has this allowed TempWorks to expand the amount of functionality we can deliver, but we are also the only provider in the staffing industry to provide a complete all in one package.
If you're simply looking for ways to reduce some costs and eliminate some administrative overhead, or if you are thinking about the future and how you can secure the resources necessary to build your business; give us a call and allow us to help you out. We take the hassle out of dealing with multiple vendors and give you everything you need with one simple phone call.
Ask any of our satisfied customers utilizing these services and they will agree that nothing is easier and more beneficial for your organization than working with TempWorks and allowing us to be your one stop shop.
As always, feel free to call me directly at 651.287.8377 with any questions you may have about getting started with TempWorks.
TempWorks is certainly ahead of the curve in those regards. The value created and captured by TempWorks, as of late, is due largely in part to the addition of new products and services. On top of providing the premier staffing/recruiting software on the market, we have expanded our expertise and our services to include payroll funding and payroll processing.
Not only has this allowed TempWorks to expand the amount of functionality we can deliver, but we are also the only provider in the staffing industry to provide a complete all in one package.
If you're simply looking for ways to reduce some costs and eliminate some administrative overhead, or if you are thinking about the future and how you can secure the resources necessary to build your business; give us a call and allow us to help you out. We take the hassle out of dealing with multiple vendors and give you everything you need with one simple phone call.
Ask any of our satisfied customers utilizing these services and they will agree that nothing is easier and more beneficial for your organization than working with TempWorks and allowing us to be your one stop shop.
As always, feel free to call me directly at 651.287.8377 with any questions you may have about getting started with TempWorks.
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