As we turn the corner and get into the full swing of the new calendar year there are some changes that will be happening within the sales team at TempWorks.
Statistically, quarter 1 is slowest period of time for staffing software sales throughout the year. 2010 was a successful year with 70 new customers coming on board. Although we hope we continue to see high volumes of prospects and customers, we're gearing up to make improvements and changes during the 1st quarter of 2011.
Last week started the sales initiative to have sales get more involved with customer service. If you read our CEO's blog, http://staffingtalk.com, you will understand that customer service starts with our upper management and continues through the entire organization.
Myself and one of our sales reps, Jose Maldonado, took a trip out to MD, VA, PA, and NJ last week. We visited 2 propsects and 12 current customers. We put over 1,200 miles on the rental car. We heard praises and we fielded questions. We discussed Enterprise with customers on older versions. We discussed wish lists with customers looking to help us add new functionality to our application. Most importantly we were able to see clients who, in some cases, haven't had a TempWorks employee onsite in over 2 years!
Next week I will be traveling to Florida and New York to continue to meet with our current customers.
Over the next few months there will be a sales rep in your area. If you are a current customer, please expect a call for someone to come and spend some time on site. If you are a prospect, let us know if you would be interested in a visit while we service the area.
Stay posted for further updates from the sales team as we look forward to a great year at TempWorks and for the industry as a whole!
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Casey...what areas of the country do you think are the strongest now?
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